info@mobilehairbeauty.com

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                                              RETURNS POLICY

Introduction

In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website Mobilehairbeauty.com by telephone 0330 133 1104 or email info@Mobilehairbeauty.com

This policy is a legally binding document, and this policy shall form part of the contract of sale between you and Mobile Hair Beauty made under our terms and conditions of sale. OR This policy shall not create legally enforceable rights and obligations; rather, Mobile Hair Beauty usual practice in relation to the service delivery of products is indicated in this policy.

Free delivery

We offer free standard Service delivery to all [mainland UK West Midlands on all orders over GBP £50 inclusive VAT.

All other orders will be subject to service delivery charges as detailed in Section 5.

Geographical limitations

We will deliver service to the following UK territories: England, West Midlands

We may from time to time agree to delivery products and services to other UK territories

Service Delivery methods and periods

The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:

If [your service delivery address is within United Kingdom mainland, West Midlands, you will be able to select delivery method, and the typical period for delivery of products by this method is within chosen time and date.

You can place your order anytime on any day, service be delivered within 2 hour after you receive confirmation email confirming your service delivery receipt of time.

The service delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your service delivery in good time, we do not guarantee delivery before the end of the stated period.

We may conduct fraud screening checks before dispatching the service delivery product, and these checks may delay your delivery. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you.

Delivery charges

Delivery charges will be calculated by our Mobilehairbeauty.com website and automatically applied to your order during the checkout process, or alternatively quoted by us.

Applicable service delivery charges will depend upon the delivery method you select, the location of the delivery address, and the length of time of the service delivery products in your order

Delivery tracking

Delivery tracking is available in respect of all orders for our service delivery products.

To track your service delivery products, enter your order number which is provided in your order confirmation email into Mobilehairbeauty.com website.

Receipt and signature

All product service deliveries must be received in person at the assigned delivery address, and a signature is required on successful completion of purchased service delivery products.

Delivery problems

If you experience any problems with a service delivery product, please contact us [using the contact details that we publish on our Mobile Hair Beauty website or otherwise call us 0330 133 1104.

An indicative list of the situations where a failure to deliver will be your fault is set out below:

You provided the wrong address for service delivery;

There is a mistake in the address for service delivery that was provided;

The address for service delivery is not reasonably accessible;

The address for service delivery cannot safely be accessed;

If there is no person available at the address for service delivery to accept service delivery and provide an attendance / completion signature.

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