10% MORE OFF ON YOUR FIRST ORDER IN MOBILE HAIR BEAUTY

FAQ

How does the Mobile Hair Beauty Salon Finder and mobile Therapist Service Work?

Visit Mobilehairbeauty.com website and fill in our quick and easy form to register. Then follow the booking steps to make your first appointment. Once your request is submitted, it will be processed and placed with a Mobile Hair Beauty professional. You will then receive a List of Nearest Salons near you who can cater for your required service.

What Are Your hours of Operation?

Mobile Hair Beauty offers blow dries, make-up, manicures, pedicures, lashes and facials. Very soon we will be adding more beauty treatments, so keep checking back to see our latest services from 7am until 7pm.

What areas and locations does Mobile Hair Beauty Serve?

Mobile Hair Beauty Therapist can come to your home, office, hotels or wherever you need us within West Midlands area:Aldridge, Balsall Common, Birmingham, Birmingham Kings Heath, Black Country, Blackheath, Bournville, Brierley Hill, Chelmsley Wood, Coventry, Dorridge, Dudley, Halesowen, Hampton in Arden, Handsworth, Harbourne, Kingstanding, Kingswinford, Moseley, Pelsall, Quinton, Sedgley, Selly Oak, Shelfield, Solihull, Stourbridge, Sutton Coldfields, Tettenhall, Tipton, Walmley, Walsall, West Bromwich, Willenhall, Wolverhampton, Wordsley.

We have been known to serve appointments in gyms, events, and anywhere we can use a power socket (for blow drying services) and you can sit comfortably! We have plans to roll out beyond London, so sign up and we will let you know as soon as this happens.

Are Your Mobile hair Therapist Vetted?

Mobile Hair Beauty Salons and Therapist are fully qualified, insured and complies with our standards. All Mobile Hair Beauty Salons and Therapist are CRB checked, and are fully insured and we regularly collect feedback to ensure you receive consistent service.

Can I Choose my Mobile Hair Beauty Salon and Therapist?

Yes

My appointment is Pending, What does this mean?

Please confirm with your Salon or Therapist. You will receive this information

Friends referral, When do i get my Credit?

You receive your referral credit once your friend has made and completed their appointment.

What is your Cancellation process?

Please confirm with your Salon or Therapist. You will receive this information.

How to cancell my Appointment?

Please confirm with your Salon or Therapist. You will receive this information. Or e-mail [email protected]. Alternatively please telephone the customer support team on 0330 133 1104 (between 7am-7pm daily).

How do I amend?

Please e-mail [email protected] or telephone the customer support team on 0330 133 1104 (between 7am-8pm daily) stating the following information: • a) Current appointment details; • b) Postcode of the appointment; and • c) Date and time you wish to move to. Please confirm with your Salon or Therapist. You will receive this information.

I would like Bespoke service which one do I Book?

Please select from our option and call or send an e-mail to [email protected]. When your appointment is confirmed please attach a photograph of the desired look so the Mobile Hair Beauty Salon or Therapist is prepared.

Where do I begin Choosing a hairstyle-I have'nt a Clue!!

You may think that you don’t know where to begin choosing your bridal hairstyle but chances are, you probably have more of an idea than you thought. Start looking out for styles which appeal to you and collect pictures if possible, it also helps to have your veil and any hair accessories you will be using.

I know what style I would like but my hair isn't long/thick enough.

Toggle content goes here, click edit button to change this text.It isn’t always practical or realistic to grow your hair to the length that you might require in order to achieve your bridal hairstyle-this is where hair pieces, padding and extensions come in! Made from 100% human hair and coloured if necessary to match your own hair, Mobile Hair Beauty Salon or Therapist can give you the length or volume needed to create your perfect style.

CAN YOU DO AIRBRUSHING/FALSE LASHES?

Yes, individual ones work best – Try them out and see if you like them Airbrushing can be done – by our Mobile Hair Beauty Salon or Therapist/ Please check availability by contacting Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 7am-8pm daily who will action this for you.

IS EVERY MAKEUP ARTIST THE SAME RATE?

Yes, Mobile Hair Beauty standards prices as displayed on Mobilehairbeauty.com Website.

WHAT HAPPENS WITH TRAVEL?

Prices are all inclusive as displayed on Mobilehairbeauty.com Website.

How long do Blow+Makeup Appointments last?

Please check products and services you selected from our services or from cart, will display the length of time for each service purchased.

I have booked a blow dry appointment, what happens next?

Please confirm with your Salon or Therapist. You will receive this information.

I have booked a manicure appointment, what happens next?

Please confirm with your Salon or Therapist. You will receive this information.

I have booked a pedicure appointment, what happens next?

Please confirm with your Salon or Therapist. You will receive this information.

I have booked a blow dry appointment; do I need to have wet hair?

Please confirm with your Salon or Therapist. You will receive this information.

I want to add a service to my existing booking

Please confirm with your Salon or Therapist. You will receive this information. Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 7am-8pm daily who will action this for you.

I wish to have multiple appointments for a group.

Please confirm with your Salon or Therapist. You will receive this information. Mobile Hair Beauty Team can be reached on 0330 133 11040 or [email protected] between 7am-8pm daily who will action this for you.

Are there any corporate or group discounts?

Please confirm with your Salon or Therapist. You will receive this information. Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 7am-8pm daily who will action this for you.

I have booked an on demand appointment and I am running late, what do I do?

Please confirm with your Salon or Therapist. You will receive this information.

Mobile Hair Beauty Therapist is late, how can I contact them?

Please confirm with your Salon or Therapist. You will receive this information. Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 7am-7pm daily who will action this for you.

My address in wrong in the Mobilehairbeauty.com website, how do I change it?

Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 7am-8pm daily who will action this for you.

How Are Payments Processed?

Your PayPal, debit or credit card will be charged automatically once your treatment has been accepted by one of the Mobile Hair Beauty Team. We use a safe and secure payment processing service.

My appointment was cancelled, when should I expect a refund?

Please confirm with your Salon or Therapist. You will receive this information.

I wish to make a complaint, how do I do so?

Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 9am-5pm daily who will action this for you.

Are you on social media?

Follow us on: Instagram, Facebook, Twitter and Google+

I would like to join the Mobile Hair Beauty team!

Please visit our Career and send in your most Up to date CV with your email, contact number and the town you live in and will contact you within 24 hour for work opportunity. Mobile Hair Beauty Team can be reached on 0330 133 1104 or [email protected] between 8am-6pm daily who will action this for you